{"id":5992,"date":"2022-01-22T19:43:39","date_gmt":"2022-01-23T00:43:39","guid":{"rendered":"https:\/\/blog.evivenutrition.ca\/?p=5992"},"modified":"2022-01-28T14:01:03","modified_gmt":"2022-01-28T19:01:03","slug":"recalling-our-immunity-smoothie","status":"publish","type":"post","link":"https:\/\/blog.evivenutrition.ca\/en\/news\/recalling-our-immunity-smoothie\/","title":{"rendered":"Recalling our Immunity smoothie"},"content":{"rendered":"\n
Dear Evive Community,<\/p>\n\n\n\n
It is with complete transparency that we announce the voluntary recall of our new Immunity smoothie<\/strong> for health & safety reasons due to the use of raw elderberry. This is a new ingredient that was included in this smoothie only, so please rest assured that no other Evive product is affected.<\/strong><\/p>\n\n\n\n Firstly, we extend our deepest apologies to anyone who has had a negative experience or felt ill after consuming our Immunity Smoothie. <\/p>\n\n\n\n Our intention was to create for our community a new delicious and nutritious smoothie blend that would support the immune system. Elderberry is a superfood that is used in commercial food and beverages of all sorts and which use is permitted by food agencies. However, consuming raw elderberries may sometimes result in side effects that we had not foreseen, and for this reason, we have decided to voluntarily recall this flavour until further notice. Your health is, and will always be, our number one priority. <\/p>\n\n\n\n We want to reaffirm that this recall is solely on the Immunity smoothie and that all of the other smoothie flavours and meals are safe to consume.<\/p>\n\n\n\n We understand and appreciate that as consumers, you may have questions as to how this voluntary recall came to be. We hope to answer all your questions to your satisfaction.<\/p>\n\n\n\n Dominic & Claudia <\/p>\n\n\n\n Please DO NOT consume this product and dispose of it right away.<\/p>\n\n\n\n The Immunity Smoothie is being recalled due to the use of raw elderberries in the formulation. <\/p>\n\n\n\n Elderberry, due to its nutritional property, was chosen as a superfood ingredient in this particular smoothie recipe. <\/p>\n\n\n\n Raw elderberries contain cyanogenic glycosides, a naturally occurring molecule, also found in apricot seeds and almonds, that release hydrogen cyanide when chewed or digested. In small quantities, the human body can eliminate small amounts of cyanide, which is why most people have no issue digesting such fruits and nuts. However, raw elderberries may contain a higher level of this molecule.<\/p>\n\n\n\n Some of our customers expressed experiencing temporary negative side effects, such as digestive issues (indigestion, nausea, vomiting, diarrhea) after having consumed the Immunity smoothie. None of our customers have reported the severe effects of cyanide poisoning.<\/p>\n\n\n\n Our team acted on the consumer feedback immediately investigating and initiating a voluntary <\/strong>recall process with the CFIA and have worked closely with the department to elaborate our plan of action. The Immunity smoothie was only available through our website, which means we were able to notify all consumers who purchased the product and asked them to dispose of any Immunity smoothies and offered credit for their Immunity purchase.<\/p>\n\n\n\n All other Evive products are safe to consume. This situation is limited to the Immunity smoothie, as it was caused by raw elderberries, which are not found in any other product. <\/p>\n\n\n\n The investigation being conducted by the CFIA on other Evive products is customary following a product recall, but Evive is confident that all of its other products are completely safe for consumption.<\/p>\n\n\n\n We have voluntarily recalled the product and are adding additional measures to our R&D and Q&A procedures. We are working closely with the CFIA and following the legal guidelines to ensure we address the situation correctly.<\/p>\n\n\n\n <\/p>\n\n\n\n On behalf of everyone at Evive, we apologize for the inconvenience this may have caused. We thank you for your understanding and support as we work hard to continue rectifying the situation. <\/p>\n\n\n\n Please do not hesitate to contact our devoted customer care team should you have any other questions or concerns. – info@evivenutrition.com<\/p>\n\n\n\n Dominic & Claudia <\/p>\n\n\n\n Dear Evive Community, It is with complete transparency that we announce the voluntary recall of our new Immunity smoothie for […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wprm-recipe-roundup-name":[],"wprm-recipe-roundup-description":[]},"categories":[67],"tags":[],"yoast_head":"\nQ & A <\/h2>\n\n\n\n
I have the Immunity smoothies in my freezer, what should I do?<\/strong><\/h4>\n\n\n\n
Why did we decide to recall the Immunity Smoothie?<\/strong><\/h4>\n\n\n\n
What symptoms have customers experienced?<\/strong><\/h4>\n\n\n\n
What has Evive done so far?<\/strong><\/h4>\n\n\n\n
What about the other Evive products?<\/strong><\/h4>\n\n\n\n
What is being done?<\/strong><\/h4>\n\n\n\n
What are the quality and food safety processes we have in place?<\/strong><\/h4>\n\n\n\n
What have we learned and what will we implement?<\/strong><\/h4>\n\n\n\n
STATEMENT FROM THE QUEBEC POISON CONTROL CENTRE:<\/h3>\n\n\n\n
The Quebec Poison Control Centre has noted an increase in the number of calls from consumers concerned by the recall notice issued on Friday, January 21, 2022, concerning Evive Nutrition brand “Super Functional Immunity Smoothie” due to the presence of cyanogenic glycosides in the product.
We would like to reassure people who have consumed the product in moderation: if you have not had or no longer have signs and symptoms of intoxication (nausea, vomiting or abdominal discomfort), there is no need to worry.
However, if you experience any of the symptoms described above, or have any specific medical conditions or unresolved concerns, your first step should be to contact your local poison control center at 1-800-463-5060 where toxicology professionals will assess the risk and guide you.<\/em><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nLast Updated: January 26, 2022<\/em><\/strong><\/h6>\n\n\n\n
MEDIA CONTACT<\/h3>\n\n\n\n
Marika Mousseau<\/strong>
778-951-7564
medias@evivenutrition.com<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"